jasminesflowers.com.au respects your privacy and we are committed to the protection of your personal information. As such, any personal information we collect from you is strictly confidential and used for ordering purposes only.

SECURITY

Absolute security online is paramount at jasminesflowers.com.au and we understand just how important it is to you too. This is why we have made security our primary concern.

The authenticity of this site has been established by www.geotrust.com and you are welcome to view our digital certificate information. This digital certificate ensures that all information that you provide us with is encrypted and transmitted via 128 bit SSL (Socket Layer).

SSL is the industry standard for the transmission of credit card details. Your information is encrypted using a complex mathematical algorithm before being sent over the Internet. It is almost impossible for an unauthorised party to seize the encrypted data. 

You will know that your details are being safeguarded by looking for the padlock or unbroken key that will appear at the bottom of your browser whenever you are providing us with personal information. 

You can also identify a secure site by looking at the address. For example, when you go to the jasminesflowers.com.au order page you will notice that the address starts with ‘https://’, while non-secure pages begin with ‘http://’.

Information at jasminesflowers.com.au is protected by is sophisticated firewalls and other security systems. We also have strict organisational procedures in place to ensure that the integrity of your data is maintained at all times. 

Your bank can also provide you with additional information regarding the security of your credit cards.

Safe shopping guarantee
jasminesflowers.com.au is so confident of its security procedures that we back every online credit card purchase with our jasminesflowers.com.au Safe Shopping Guarantee.

We guarantee that every transaction you make online with your credit card at the jasminesflowers.com.au website will be safe. This means that you pay nothing if unauthorised charges, payable to jasminesflowers.com.au, are made to your credit card as a result of shopping at the jasminesflowers.com.au website.
In the event of unauthorised use of your credit card, you must notify your credit card provider immediately in accordance with its reporting rules and procedures. Your credit card provider with then notify us of the charge to jasminesflowers.com.au on your card and we will arrange for it to be reversed.

Offline Payment
If you are still uncomfortable using your credit card online at jasminesflowers.com.au, that’s okay! You can contact our friendly customer service team and we will take your order over the phone or you can make use of one of our other payment options.

PRIVACY

What information we collect and how we use it
While using this website we may request certain personal information to facilitate placing an order. This may include your:

• Name;
• Address;
• Contact numbers;
• Email address;
• Credit card details; and
• Recipient details.

We use this information in various ways: to communicate with you regarding your order, to facilitate delivery of your order and to receive credit card authorisation. 

When you visit our site we record the following information for our own trouble shooting, security, marketing and statistical purposes:

• Your IP address;
• The date and time you accessed our site;
• The previous page you visited before visiting our site(‘referrer’);
• The pages you have accessed and any documents downloaded;
• The success/failure code; and
• Your operating system.

We use web server programs to collect the above information. This information is used to create summary statistics which allow us to assess the number of visitors to different sections of our site, discover what information is most and least used, determine technical design specification, and help us make our site more useful to our visitors.

No attempt will be made by us to identify visitors or their browsing activities except in the unlikely occurrence that we are required to do so by law.

Security of your personal information
All information we collect is encrypted and transmitted to jasminesflowers.com.au using SSL technology. Your information is then stored on our firewall-protected network. For more information regarding security please read our security policy.

We will not reveal, disclose, sell, distribute, rent, licence, share or pass that information on to any third parties outside of this company, unless you have personally authorised us to do so or if required by law.

Anonymity
We understand that sometimes part of the joy of sending flowers can be in giving them from ‘your secret admirer’.

If a recipient requests information about who sent them a gift, this information will not be provided without your expressed permission. We will contact you advising you that the request has been made, however, we will not release that information until such time as we get approval from you to do so. As such all orders are considered to be anonymous unless you tell us otherwise.

After all, sending a gift should be a private affair!

jasminesflowers.com.au emails and mailing lists
Anyone can choose to receive jasminesflowers.com.au e-newsletters and at any stage you wish to stop receiving any promotional emails simply unsubscribe.

We do not support, condone or participate in Spam email!

Access to your information
You will always have access to your personal information and can update, change or correct it at any time. You can do this by loging into your account.

Additional Privacy Information
If you are interested in obtaining additional information of privacy, you can visit the Australian Federal Privacy Commissioner’s Website at www.privacy.gov.au.

CONDITIONS

Copyright
All content included on this site, such as text, graphics, logos, button icons, images, downloads, and software, is the property of jasminesflowers.com.au or its content. The compilation of all content on this site is the exclusive property of jasminesflowers.com.au. All software used on this site is the property of jasminesflowers.com.au or its software.

Product Descriptions
jasminesflowers.com.au attempt to be as accurate as possible. However, jasminesflowers.com.au does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

Pricing
Except where noted otherwise, the price displayed for products on our website represents the full retail price listed on the product itself. Prices are quoted in Australian Dollars unless otherwise noted.